Login issues are usually the result of
- Corrupted or outdated cookies
- Temporary files that are preventing the Client Portal login page from loading properly
- Issues with the Client Portal website itself
A quick solution to this problem is by clearing the cache through the following:
- Close your web browser.
- Open your web browser and go to the VIPGlobal Client login page.
- Press Ctrl+Shift+Delete on your keyboard.
- Select "All time" from the "Time range to clear" drop-down list.
- Select the following items from the "Clear the following items" list:
- cookies
- chache
- Cached images and files
- Click on the "Clear browsing data" button.
- Try to login again.