How can we help you?

Most common questions
Frequently asked questions
Login issues are usually the result of
  • Corrupted or outdated cookies
  • Temporary files that are preventing the Client Portal login page from loading properly
  • Issues with the Client Portal website itself

A quick solution to this problem is by clearing the cache through the following:
  • Close your web browser.
  • Open your web browser and go to the VIPGlobal Client login page.
  • Press Ctrl+Shift+Delete on your keyboard.
  • Select "All time" from the "Time range to clear" drop-down list.
  • Select the following items from the "Clear the following items" list:
  • cookies
  • chache
  • Cached images and files
  • Click on the "Clear browsing data" button.
  • Try to login again.
Anyone who has reached the age of majority (i.e., is legally considered an adult) can open a trading account. For minors, the consent of their legal guardian or trustee is required. They must be able to provide a "Proof of Identity" and a "Proof of Residence".
VIP Global Capital offers various methods for deposit and withdrawal include local banking in select jurisdictions, international wire transfer, PayPal, and other electronic payment systems, and cryptocurrencies. Please refer to your client dashboard to see the options available in your location.
Given our diverse selection of financial instruments there is a trading opportunity 24/7 with VIPGlobal Capital. Most instruments are traded 24hours Monday to Friday and crypto currencies are tradeable through out the week including weekends.
VIPGlobal Capital offers a curated selection of financial instruments from different asset classes of Major, Minor, and Exotic currencies, Precious Metals, Stock Indices, Energy Contracts, and cryptocurrencies.
At VIPGlobal Capital, we align our operations with globally recognized accounting standards, ensuring our practices are transparent, accountable, and trustworthy. We prioritize the safety of our clients' funds by maintaining them in segregated accounts - a clear distinction between company and client funds, enhancing the integrity of our financial management.
All forms of trading involve risks, including potential loss. VIPGlobal Capital has implemented systems and measures to prevent clients from losing more money than they have deposited.
Setting up a money management operation requires various tasks such as monitoring client accounts, managing fund flows, executing transactions, and mitigating trading risks. VIPGlobal Capital provides an integrated solution for this through its PAMM system that allows a single individual to do all these tasks with trades mirrored directly into individual client accounts instead of an aggregated single account as practiced by many institutional fund managers.
Social Trading is the practice of using crowd sourced knowledge and experience to enhance one's own trading. With VIPGlobal Capital a passive investor is able to instantly duplicate the transactions of more experienced and profitable investors benefiting from their knowledge and skills without necessarily investing the time to become an expert in trading.
People who have an extensive network of contacts and influence but may not necessarily have trading experience are ideal candidates to be affiliates. VIPGlobal Capital will provide all the necessary customer support for your clients to be successful traders. On the other hand, introducing brokers are typically individuals with trading and investment experience who can provide added value to the services VIPGlobal Capital offers to the clients they refer.